How refunds work

Our status

22bet Guide is an information site, and no purchases pass through it. The operator sets the deadlines for considering refund requests.

What can be refunded

An accepted bet usually cannot be cancelled. In an accumulator, a cancelled event is usually removed and the odds recalculated.

Mistaken payments and bonuses

The operator’s support may ask for a screenshot of the payment to find the transaction. If you want to avoid restrictions, you can play without a bonus where the operator allows it.

Withdrawals and chargebacks

A withdrawal means taking money out of your account at your request, while a refund concerns disputed or mistaken transactions. Trying to recover lost money through your bank usually ends in refusal.

Where to turn

If you contact support again, refer to the number of your previous request. You can contact the editors about this page via [email protected].